ALL ACCESS

Customer Support
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1-866-236-8417
1-208-377-9994 | International


Have Questions About All Access?

If you're unable to find answers below, contact our stellar Customer Service team for assistance:


Email: allaccess@bodybuilding.com
In the United States call: 1-833-649-9634
International customers call: 1-208-489-6056.


What is All Access?

All Access is a subscription service that gives you access to incredible fitness experts who can tell you exactly what you need to do to hit your goals. Start with the fitness plans they created exclusively for Bodybuilding.com. Each plan includes video instruction, daily workouts, nutrition information, supplement guides, and more. We have more than 45 plans for you to choose from!


What is included in All Access?

45+ expert-designed fitness plans that include:
  • Daily workouts
  • Video instruction
  • Nutrition guides
  • Meal plans
  • Recipes
  • Free apps
Much more to come!


All Access is from Bodybuilding.com. Is it for bodybuilders?

All Access is for bodybuilders and anyone else who is looking for in-depth fitness help. That includes men and women, beginner to advanced, student to senior. Fitness plan categories include: Lose Weight, Build Muscle, Get Fit, Improve Performance, and Gain Strength.


Will there still be free fitness help on Bodybuilding.com?

Yes! All of the great articles and videos you love will still be free, with fresh features added on the regular. All Access is a premium content subscription service which includes over 45 fitness plans all curated by Bodybuilding.com experts and editors. What you will experience with All Access is a simple path to finding and finishing a fitness plan that fits your goals and your lifestyle.


Will there be anything else included in All Access?

Absolutely! We will continue to add new fitness plans, so we can support a broader range of fitness goals. In the near future, we’ll be rolling out live Q&A sessions with the pros, daily advice, original programming, chat, and much more! This is premium fitness information and inspiration at the best price you’ll find anywhere.


How much is all Access?

$8.99 per month
$89.99 per year (Two months free!)


Can I purchase All Access with Bodybuilding.com in-store credit?

You cannot purchase All Access with in-store credit. Your All Access subscription will require a valid credit card for auto renewal.


The Bodybuilding.com store has a 10% Off Everything promotion. Does that apply to All Access?

No, that promotion cannot be applied to the purchase of an All Access subscription. If we choose to run a promotion on All Access, it will be clearly specified.


Is there a free trial of All Access?

We do not offer a free trial period, but try out this pared down version of our fitness plans. It’s simple for you to jump in, give it a try, and consider signing up for All Access. 7-Day Beginner Trainer


If I sign up for All Access, do I get any benefits in the Bodybuilding.com store?

Subscriber-only perks in the Bodybuilding.com store are coming soon!


Is All Access an auto renew subscription?

Yes, All Access is an auto renew subscription with both monthly and annual payment options. A valid credit card is required for auto billing.


When will I be billed?

You will be billed on the day you sign up, then monthly or annually on the date of original purchase. For example, a monthly subscription purchased on January 14 will be auto renewed February 14, March 14, etc. An annual subscription purchased on January 14 will be auto renewed on the following January 14. If a subscription is purchased on the 29th, 30th or 31st, then the renewal will happen on the last day of the month for those months that don’t have those days. The renewal should revert back to the purchase day after that.


Will I be charged sales tax if I purchase an All Access subscription?

Yes, you will be charged sales tax based on the credit card billing address associated with your subscription purchase and auto renewals.


If I live outside the United States, can I purchase an All Access subscription?

Of course! International customers are welcome to purchase an All Access subscription. All Access content is U.S. English only. All Access transactions will be processed in U.S. dollars and are also subject to VAT based on your credit card billing address.


How do I sign up for All Access?

Monthly or annual subscriptions can be purchased by visiting All Access.


Once I’m signed up, how do I view the All Access content?

Please make sure you are logged into your Bodybuilding.com account to view the content on the All Access section of the website. If you are having trouble, please contact our amazing Customer Service team for assistance.


Email: allaccess@bodybuilding.com
In the United States call: 1-833-649-9634
International customers call: 1-208-489-6056.


How do I find the right fitness plan for me?

Once you are logged in, you will be able to filter all of the plans by goal, fitness experience level, duration, and more.


If I sign up for a monthly subscription to All Access, how do I switch to an annual subscription? What about annual to monthly?

At this time, we cannot switch an active monthly subscription to an annual subscription. By logging in and choosing Manage Subscription from your My Account page, you will be able to cancel your monthly subscription and then purchase an annual subscription. Doing this will not shorten the number of days you have All Access: your new subscription will begin after your old one ends. The same is true for switching from an annual to monthly subscription.


Can I skip a month with my annual All Access subscription?

Not at this time. Annual All Access subscriptions will run for twelve consecutive months from your date of purchase. If you need to cancel your subscription, please see our cancelation policy below.


How do I cancel my All Access subscription?

If you purchased your All Access subscription directly from Bodybuilding.com’s website, please log in to you Bodybuilding.com Account and choose Manage Subscription from your My Account page. Here you will be able to cancel your All Access subscription. You can also contact our stellar Customer Service team for assistance.

If you purchased an All Access subscription through Google Play or iTunes, please reference the subscription policies of Google Play and iTunes directly, as your subscription is managed directly through the app store and not your Bodybuilding.com account.


Email: allaccess@bodybuilding.com
In the United States call: 1-833-649-9634
International customers call: 1-208-489-6056.


Will I receive a refund if I cancel All Access?

We do not provide refunds for All Access. If you cancel, your subscription will remain active for the duration of the subscription period you purchased.


How do I view or edit my All Access Account and Billing Information?

If you purchased your All Access subscription directly from Bodybuilding.com’s website, please log in and choose Manage Subscription from your My Account page. It will have all the information about your All Access purchase, payment method, and renewal transactions. Alternatively, if you purchased your All Access subscription from Google Play or iTunes, your subscriptions will be managed through your Google Play or iTunes account used to purchase your All Access subscription.


How do I know I am officially signed up for All Access?

A welcome email will be sent to the email address that is connected to your Bodybuilding.com account.


Can I purchase an All Access subscription and products at the same time?

At this time, an All Access subscription cannot be purchased with any other products on Bodybuilding.com. They must be purchased in separate transactions. We look forward to the release of special offers in the Bodybuilding.com store for All Access members.


Can Customer Service sign me up for an All Access subscription?

Yes, our mind-blowing Customer Service team will be happy to help you purchase an All Access subscription.


Email: allaccess@bodybuilding.com
In the United States call: 1-833-649-9634
International customers call: 1-208-489-6056.


I downloaded a free Bodybuilding.com fitness plan app from Google Play. Do I still have access to my app?

If you downloaded a free Bodybuilding.com fitness plan app from Google Play store, you will no longer have access to its content. You must subscribe to All Access in order to use the app.


I purchased a Bodybuilding.com fitness plan app from iTunes. Do I still have access to my app?

If you purchased your Bodybuilding.com fitness plan app from iTunes, that app and its content is yours as long as you like.


Will I get All Access since the app I purchased is now part of the subscription package?

Your previously downloaded Bodybuilding.com fitness app does not grant you access to the All Access program but rather only the content within the app you purchased. You must subscribe to All Access in order to enjoy other fitness plans.


Can I purchase an All Access subscription through Google Play or iTunes?

Yes, you can sign up for All Access directly through any Bodybuilding.com fitness plan app (excluding the BodySpace application) using the payment method associated with your iTunes or Google Play account. All subscriptions and auto-renewing charges purchased through a Bodybuilding.com fitness plan application will be managed through your Google Play or iTunes account.


If I purchase an All Access subscription through the Google Play or iTunes, how do I cancel my subscription?

Please reference the subscription policies of Google Play and iTunes directly.


I am interested in becoming an affiliate of All Access. How do I apply or learn more?

The first step to becoming a Bodybuilding.com affiliate is to create an account with our third-party affiliate network, Pepperjam. You can begin this process here. Your application will be reviewed, and you will receive a response within 72 hours. You can find all related FAQ and information on the application page. If you have further questions, please contact affiliates@bodybuilding.com.


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All Access
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