gift certificates

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/// How do I pay using a gift certificate?

Paying for an order using a gift certificate is easy! When you're ready to checkout, select Gift Certificate as the payment option. Enter the gift certificate number, and click Submit Order at the bottom of the page. If you receive an error, try clicking the Back button on your browser and re-entering the gift certificate number.

  • If the total is less than the gift certificate balance, the remaining balance stays on the gift certificate to use on a future purchase.
  • If the total is more than the gift certificate balance, you'll be returned to the Payment Options page to select a secondary form of payment (like a credit card) to pay for the remainder of the balance.

If you are using multiple gift certificates on one order, checkout using the first gift certificate number, and when you are returned to the Payment Options page, select the gift certificate payment option again and enter the second gift certificate number. You can continue the process using as many gift certificates as you'd like until the order is fully paid and submitted.

Note: Gift certificates must be redeemed within one year from the date of purchase. Additionally, since gift certificates can only be purchased using U.S. dollars, they can only be redeemed in the U.S. store.

If you need further assistance with your gift certificate, please do not hesitate to contact our award winning Customer Service department. We'd love to help you anytime; 24 hours a day, 7 days a week.

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