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Question: Can I Return/Exchange A Product That Is Not Opened?

Answer: Yes! We understand how your circumstances may change or you may change your mind. As long as you return the item(s) within 90 days, unopened, and still in saleable condition, we can give you a full refund for the product(s) or exchange them for something different. Of course, we can not refund your shipping or return shipping fees.

To Return An Item That Is Not Opened

To return the item(s), simply send them in a carefully packed box to:

    Bodybuilding.com
    ATTN: Returns
    5957 Vandal Way
    Boise, Idaho 83709
    USA

Include your name, order number, phone number, the reason you are returning the item, and then let us know if you would like a refund (minus shipping) or an exchange. We will take care of this for you within 24 hours of the time it arrives back to us, and we will e-mail you to let you know that we received it. Of course, we can not be responsible for the amount of time that it takes for the item to be delivered back to us, or if the item is lost or broken during shipment to us.

If you ordered the item more than 90 days ago, you can still return the products for a refund if they are in saleable condition, but we will charge a 25% re-stocking fee. We can take care of this for you!

If you ordered more than 6 months ago, we can not accept returns.

If you have any questions, simply e-mail us at service@bodybuilding.com or call us at 1-866-236-8417 toll-free.

RELATED QUESTIONS:

  • How long do refunds take? Answer
  • Can I return/exchange a product that I opened already? Answer



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