returns and exchanges

When will I receive my refund?

Domestic:  If you are to receive a refund from us for any reason, it will be processed within 2-5 business days! If you paid by credit/debit or PayPal it may take up to five business days before the refund is reflected upon your account statement. The amount will be refunded back to the account used in the original purchase. If this account is closed or the credit/debit card used is now expired, then you will be refunded with a cashier's check via mail. If you paid by wire transfer the refund should arrive by mail to your shipping address via cashier's check within 7-14 business days, depending on your location. We will work very hard to ensure you receive your refund quickly!

International:  Unfortunately, there are many factors that will determine how long it takes for your Credit/Debit/Internet Card Refund to show up in your account.  Every bank handles transactions differently, some will be returned quickly, while some can take up to 20 days.  Once we have refunded the transaction, it could take 4-20 business days. 

We are unable to send checks internationally.  If your account is closed or you paid with a Wire Transfer please contact us so we can agree on the best option for your refund.