/// Will you ship any product into my country?
Due to regulations put in place by the local customs department in some countries, we may not be able to ship all items available in our U.S. store to your location. To help you determine what can or cannot be shipped to your country, we have created a store specific to your country. While in the store on Bodybuilding.com, at the top of the page, you’ll see a flag with the current store listed. If it is not your country, click "Change Country" and select the country you wish to ship to. The country specific store contains only products available to be shipped directly to you and removes the uncertainty.
Regulations are different in every country, and though they change often, we keep up with them and will update your store as soon as we know of a new restriction. We try not to ship products that are restricted in your country to prevent you from losing out on the item and money, however the responsibility falls on you, the customer, to ensure the products ordered are not seized by customs.
***IMPORTANT: Canada prohibits the importation of more than a 90 day supply of certain dietary supplements (natural health products) within a single order and you may see this restriction reflected in your cart.***
"We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply at Customs in any country. Any duties or taxes that may apply are your responsibility. If you have any questions, we encourage you to speak with your customs office, although we will ship any products you order to the address you provide.
Since the laws are different in every country (and change often), we maintain an extensive database of known product restrictions. To make ordering easier for you, your country store and the shopping cart will enforce these known restrictions to prevent you from accidentally ordering a product we know to have issues with your customs department. The responsibility is yours to check with your country's customs office to verify that your products can clear customs.
We will do our part and follow the exact directions in your order. We will ship your order to the exact address that you provide. Please keep in mind that once an order has shipped, we cannot change the address information on an international order, and errors here could cause a delivery delay or rejection. We will give you the best service and ship it very quickly at the rates that we have agreed to on our site - you pay actual shipping charges based on the weight of the package. If for whatever reason the package is seized by Customs officials, we will not issue you a refund unless all products are returned to us in their original condition. The vast majority of orders make it through customs without any problems, and most orders that are stopped are automatically returned to us. You may be responsible for any return shipping charges, in accordance with your local regulations."
By ordering from Bodybuilding.com, you are stating that you agree to the above disclaimer. While we rarely have problems with international shipments, if there is a problem with your order, we will work hard to find a solution as quickly as possible.
- What dispatch options do you offer to the European Union?
- What countries are you able to ship to?
- What shipping methods do you offer to Australia?
- What shipping methods do you offer to Brazil?
- What shipping methods do you offer to Canada?
- What international shipping methods do you offer?
- How do I access my country specific store?
- What happens if my order is stopped by customs?
- Do I have to pay duties and taxes on my orders?
- Will you ship any product to my country?
- How do I ship to a country other than my own?
- Why does the shopping cart say the item(s) cannot be shipped to my country?