/// Do I have to pay duties and taxes on my package?
It depends. Duties and taxes are different in every country and many factors play into determining if you need to pay them. Orders shipped to countries outside of the United States may be subject to import taxes and customs duties levied by the destination country once a shipment enters the country. From our experience, most foreign customers do not pay any fees when they receive the shipment. If you do get charged, they will charge you at the time of delivery. If you refuse the shipment because of these fees, we can refund you for the products when we receive them back, but we cannot refund any shipping or return shipping fees.
For countries in the European Union, we are obligated to charge Value Added Tax (VAT) in accordance with the laws governing members of the EU. As such, VAT will be included in the price of the products. However, if you are shopping in the U.S. Store, the VAT is included in the shipping cost rather than the product price.
European Union Countries
For Canada, tax is charged on all sales. Tax is listed separately in the cart so you know exactly what charges are associated with your purchase. Many factors can change between the time you place an order and the time your order is shipped, which could affect the calculation of taxes. Therefore, the amount appearing on your order as "Estimated Tax" can differ from the taxes ultimately charged when your order ships.
- What dispatch options do you offer to the European Union?
- What countries are you able to ship to?
- What shipping methods do you offer to Australia?
- What shipping methods do you offer to Brazil?
- What shipping methods do you offer to Canada?
- What international shipping methods do you offer?
- How do I access my country specific store?
- What happens if my order is stopped by customs?
- Do I have to pay duties and taxes on my orders?
- Will you ship any product to my country?
- How do I ship to a country other than my own?
- Why does the shopping cart say the item(s) cannot be shipped to my country?