Question: What Happens If My Credit Card Is Declined?

Answer: If your credit card is declined, our shopping cart will let you know immediately. Once you click submit, the authorization is sent to Authorize.Net, one of the world's largest and most secure real-time credit card processors. If it is approved, you will get an order number and a receipt. If it is declined, you will get a message letting you know so you can try again or contact your credit card company.

Your credit card may be denied for one or more of the following reasons:

• Over Your Spending Limit
• Wrong Card Number Entered
• Name On Card Not Correct
• Billing Address Does Not Match What Your Credit Card Company Has On File
• Internet Charges Are Not Authorized For Your Credit Card Account
• Your New Credit Card Has Not Been Activated
• Blocked For Possible Fraud
• Other: Call Your Bank. They Will Have A Record Of The Decline And The Reason

We do not know the reason for the decline since the credit card company does not tell us. At least 60% of the declines are caused by customers entering in the wrong expiration date or name on card! Try the order again on our site if you know the card is good.

The information sent to us will be sent to the credit card reporting agency as we are lawfully required to do so just in case this was a fraudulent transaction. This is for your safety and nothing will happen if this was just a normal decline. We do prosecute fraud EVERY time.

Trying Again: If you fix the problem with your card or if you want to use a different card or payment method, simply try again or come back and re-submit your order. We will process your order again right away!

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