Returns & Exchanges

24/7 Support
Live Chat
Chat Live right now! 24/7
1-208-377-9994 | International

/// What happens if I receive a damaged product?

We work very hard to ensure that packages arrive to you quickly and in perfect condition, but in rare instances, items may be damaged during shipment. We understand your frustration and will do everything we can to replace the product as quickly as possible.

For a replacement, please contact our Customer Service Center and provide us with your name, the order number, the name of the item, and a description of the damage. We'll send a replacement for the damaged item right away and provide a prepaid return label for our U.S. customers to retrieve it.

If you need further help, please do not hesitate to contact our award winning Customer Service department. We'd love to help you anytime; 24 hours a day, 7 days a week.

Other Topics

24/7 Support!
Live Chat
Chat Live right now!
1-208-377-9994 | International

Help Index

Contact Information Finding Products Gift Certificates Order Changes
Payment Methods Shipping United States Returns & Exchanges Shipping International
Account Management BodySpace Assistance Inventory Management Mobile Applications
Order Status Placing an Order Privacy & Security