How do I change my shipping address?
Within 20 minutes of submitting your order our warehouse is picking and packing your items. After the 20 minutes we are unable to make any edits or cancel your order.
If your order has been shipped: If your order has already been shipped, then it is too late to change your shipping address even if you call or email right after you place your order. If that happens, the order may be delivered to the wrong place, but it will most likely be shipped back to us. However, it may take a while to get back to us, but when it does we will be sure to ship it to the new address that you have given to us. When the package is returned you will be notified via email, within 24 hours. If you decide against having the package reshipped we can refund you for the product(s) purchased as soon as we get them back. The shipping address provided during checkout will be used to ship the items.
If your order has not shipped: If your order has not yet shipped we can adjust the address for you! Call us at 1-877-991-3411 (Domestic) or (+1) 208-377-9994 (International).